Horrible from the start. Little to no customer service. I asked numerous times each year on how much CHV was going to charge but CHV said they would "take care of me" End of the year I was slapped with a fat bill that was far above the going rate. Tax filing were turned in late despite everything being turned in on time. Impossible to get a hold of anyone at CHV that can make a decision. 2/3 people I worked with at CHV left. What you expect out of an accounting firm you will not receive at CHV. All three of my family members now have left.
This firm bailed me out of not one but TWO claims by the IRS that I owed them money for two very different and VERY confusing claims which were not related to my tax returns. I have no idea what I would have done without them. IRS demanded $17,000 in 2014 and $50,000 in 2015. CHV did amazing research and wrote a very detailed and professional response which got the IRS off my back which resulted in my owing nothing. CHV charged a very reasonable fee and were very sympathetic and supportive and responsive throughout. They are also very prompt, professional and reasonable in preparing my taxes every year.
Cochran Head Vick Co is a US Accounting firm based in Kansas City, Missouri. Cochran Head Vick Co is located at 1251 NW Briarcliff Pkwy # 125, Kansas City, MO 64116, USA.
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