Calling to get information is utterly ridiculous. And when someone DOES answer the phone, they're either ignorant or so rude I want to punch them. Totally unprofessional for a COURTHOUSE! Hire better workers and STOP getting them from under bridges. YOU ARE A COURTHOUSE.
We are very fortunate in Jackson County to have well educated judges that know the law and apply it with an even hand. There is always risk in any litigation after all there are generally at least two parties and one side is going to walk away unhappy. That is why oftentimes litigants are better served by resolving their means through mediation the listening to the guidance of their lawyers.
I see why this office has a review of a 2...I called Jen at the 16th circuit court, she should not be working in the office with the public.. I called for help and Jen not only was rude but straight lied through the whole conversation till the end. After she told the truth she transfers me to her boss Danisha who hangs up on me... Why are we paying there bills.. We could go through a machine and get more help... People need help but scared to go get it because of people like this... Why doesn't the government do something about this office.. They are there for the pay check that our taxes pay...
This place is like Hell. Literally the worst. I just dealt with the bureaucracy of India for 4 months on a long term trip. This is worse...people either tell you inaccurate information, or belittle you. I watched as person after person was treated like dirt.
The entire place is a joke. I've called at least 20 times over the last week, and NO ONE has picked up. Nothing but lazy people working there. They don't care about anything but a paycheck. Not to mention I've called MANY times over the last year, because of my job, and I still have yet to actually talk to someone. EVERYONE let's it go to voicemail. Pretty pathetic.
The court staff do an amazing job processing an overabundance of cases and do so with professionalism and grace.
16th Circuit Court Of Jackson County Missouri is a US Courthouse based in Kansas City, Missouri. 16th Circuit Court Of Jackson County Missouri is located at 415 E 12th St, Kansas City, MO 64106, USA.
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