Nice updated rooms and a cool speakeasy in the basement. Bartender in the restaurant was a bit of a jerk, but nice atmosphere. Would have given 5 stars, but we had no hot water both mornings we were there. The manager did comp us 1 night, which helped, but still no clue how it didn't get fixed after complaining the first night. Parking a bit of a challenge, but the valet staff was fast and courteous.
Great hotel. They gave me day passes to this great gym a couple of blocks away. The bed was really comfortable. My room was well laid out. All of the hotel staff were knowledgeable and friendly.
The hotel has great service. The staff are friendly and very helpful. They can provide good places to eat around the city as well as interesting attractions to attend. The room that we got was great for the value that we paid. It was very clean and quiet during the night hours. I would say the only downside is the quality of the toilet paper - it feels like sandpaper on the rear.
Used 40,000 points to stay here for a night. That was 39,000 too many. The hotel is old. The room looks nice, bed is comfortable but it stops there. I checked in through the app when I received the notification 24 hours prior, that I could check in. I picked my room and received a confirmation that my digital key would be available upon arriving at the hotel. When I got there it said Welcome and prompted me to go to the lobby to get my key even though it said I was checked in to room 809 (the room I picked). Upon check in, the concierge have me two keys for room 609. I went to the room and they didn't work. Called the front desk, they said the room number was actually 509 even though he wrote 609 on my card. He offered to cover breakfast for the hassle. When we were headed to breakfast we realized the "free breakfast" voucher he gave us was up to $10. Most of the items were more than $10. So we went to get a cup of coffee thinking hotels normally have free coffee for guests. Ends up the coffee was $3.00. You'd be better off staying at a Hampton. This Curio needs a Curator...
The room and bathroom were very clean and nice. The best part about this hotel was the staff. Aaron at the front desk was so accommodating with every need and question we had (and there were many). I have never stayed somewhere that made me feel so welcome.
Hotel Phillips Kansas City Curio Collection By Hilton is a US Cafe based in Kansas City, Missouri. Hotel Phillips Kansas City Curio Collection By Hilton is located at 106 W 12th St, Kansas City, MO 64105, USA.
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