We just picked up our stuff from a wrecked vehicle but they guys were helpful and friendly. They even took the plates off the car for us
I'm a disabled person on a low fixed income, My car was stolen and recovered from Harrah's Casino Parking Garage, then towed (7) seven miles to Gladrents at 6800 North Oak Trafficway. Even though I'm a didabled person I made arrangements to get a ride over there right away after the NKCPD notified me. Today must have been victimize the disabled victim day at Gladrents, I was charged $252.50 for a seven mile tow and 16 hours of storage...this is simply bad business, I'm notifing my contacts at Channel 4 and Channel 41 about this unscrupulous company.....BEWARE.....!!!!!!
Rented a sewer auger, picked it up before closing on Saturday. By the time I was able to get home and try it out they were already closed to be able to call in and report my findings. I spent quite a bit of time trying to get it to work, recoiling the cable and making sure it was as straight as possible. The auger has several kinks in the cable that made it impossible to use, had assistance from a neighbor that used this type of equipment before and confirmed that this was just not going to work. I tried to clear it with one of the smaller hand snakes, it got more than this thing did but it still wasn't cutting it. I gave up on it and purchased one from Lowe's (a less heavy duty model than this one) Sunday morning. In 15 minutes I had the new one put together and down the pipe breaking the blockage resolving my weekend standstill with the plumbing. First available opportunity to contact them (Monday morning) this was returned an informed them of the issue. Charged full rate and was told they would "take a look at it". Will not be a returning customer.
I must've caught them on the wrong day. Service wasn't very friendly and the person I spoke to before renting a surface cleaner didn't have any clue whether or not it would work with a hot water pressure washer. He said they were willing to let me take it and see. Long story short, the machine didn't work at all anyway and ended up costing me money via my extra time and effort on a job. When I returned it and told them it didn't work at all their response was a "So you didn't get any use out of it? Huh.." and no refund. I won't be using Glad Rents anymore.
The people were nice enough but disorganized, slow and vehicle storage area is a joke with no idea where they keep things. I had a car stolen and it took forever to find it in the mess they call 'storage' that is a dirt lot with holes and mud everywhere. They charged us for storage although stolen vehicles are supposed to have a grace period but I guess that is how they make money.
Glad Rents Inc is a US Food place based in Kansas City, Missouri. Glad Rents Inc is located at 6800 N Oak Trafficway, Kansas City, MO 64118, USA.
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