Worst company ever. Do not use this company. None of his employees speak English, and trying to contact him is very difficult. He states he has a a+ rating, but in truth it is A-, and more than likely with my BBB report, it will drop him below an A rating. He makes promises to clean up after a job but he doesn't follow through. My opinion, stay away from this business!!!
The quote we received was very competitive and the customer service representative was very responsive to emails. We didn't have any issues with the actual roofing job. In fact, they were able to get it done a week sooner than scheduled. My only complaint about the roofing job is they didn't let us know they were showing up a week early to complete the work. We happened to be out of town and didn't even know the roof was done until another contractor we had working for us mentioned the roofers being on the property while we were away. The crew did a great job clearing away any leftover roofing debris. The reason I'm giving a two star review is our experience with the other aspects of the job we had asked them to complete. We had Ramirez Roofing also install brand new gutters and fix/repair fascia and soffit wood rot. We asked if the fascia and soffit could be painted before our brand new gutters were installed. Only the repaired and new fascia and soffits were painted. When we pointed out that we specified several times in emails that we wanted new and existing fascia/soffits painted, they were very willing to send a painter out to complete the job we had initially asked them to do. However, the painter managed to hit our brand new gutters with paint and we noticed drips on the siding and concrete. Apparently the company doesn't have a professional painter on staff - we didn't know they were using the roofers to paint or we would have hired a different company to do the painting work! The company was willing to negotiate on the price after we pointed out the miscommunication and the expectation differences. The other issue we ran into concerned the removal of two satellite dishes. We did not want them reinstalled after the new roof went on, but this was lost in communication somehow. Once again, the company was willing to remedy the problem, but the first time they came back they failed to remove both satellites and they had to come back out a second time to remove the final satellite we had wanted removed from the very beginning of the project. The customer service representative was very quick to respond to my emails, even over the weekend, which was greatly appreciated. I also appreciated their willingness to resolve problems we ran into. It's just unfortunate so much miscommunication occurred in our particular situation.
Lowest clearest bid with 10yr warranty. Very knowledgeable. If do it again.
I could not recommend this company any higher. The office staff (Carol) is awesome and worked very hard to make sure everything came off without a hitch and it did. The house looks beautiful and i think its now the gem of the neighborhood. The crew worked very hard and was very professional. You won't be dissappointed with their work!!
We bought a house and it needed a new roof, the sellers were paying for the roof but it took a lot longer than expected to close but once we closed they fit us in with in days. They got the roof done quickly, also they came back and did a clean up!! David called me back to check and make sure I was happy! awesome company!!
Ramirez Roofing Repair Llc is a US Roofing Contractor based in Kansas City, Missouri. Ramirez Roofing Repair Llc is located at 8627 Troost Ave, Kansas City, MO 64131, USA.
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