7. There is probably more I could list here but at this point I’m just tired of reliving the experience
1. Waitress immediately eye balled our 4 year old and you could see her tone change from “customer service” to “customer with potentially bothersome child”
Had lunch here with my daughter. Sushi, sashimi, california roll, miso soup & salad with ginger dressing. It was good. Fresh fish, cut well. Cute presentation. Miso soup was good. Dressing on the salad was requested by me, and became overpowering quickly.
The best sushi I've ever had, and I'm from California! I was shocked!!! The staff are always so nice too, it's always a pleasure eating here.
I am a former server and bartender and tend to tip 20 percent even when things are not good giving the server the benefit of the doubt at all times - tonight I went against all my previous tipping behavior and only gave her five dollars on a $60 bill.
The fried rice here was absolutely amazing, probably the best I've had from a restaurant. However I did wish they had more tempura fried sushi roll options. Really good staff and service.
Here’s the laundry list of terrible that occurred on our visit there tonight:
4. Quality of food mediocre at best - our stir fried vegetables tasted like old fish - not tasted like the shrimp or the steak they shared the plate with- but fishy fish. Either they are not storing their food properly in the cooler and it was exposed to some fish or they use a really bad fish sauce
5. Waitress was cold in demeanor and not pleasant to interact with - you could tell she was walking back over to the sushi chef talking “trash” in another language and I observed her rolling her eyes after walking away from us more than once
There was really nothing to like about this place- except maybe the “cozy environment” (seating, lighting).
6. Waitress forgot to put in our sushi roll order and never addressed the fact that it did not come out we decided to leave it alone because we did not want to spend any more money there
PS I’m definitely still hungry
Really disappointed today we came in at 7:00 for dinner. We sat at the front and waited for 15 mins to be seated. There was no hostess or waitress in sight and the sushi chief was on his phone behind the counter and didn't look up once. I have been here twice before, one time being a week ago, and service was great food was great. We were really looking forward to dinner here tonight. It's unfortunate no one wanted to serve us.
2. Before we even asked for water, I asked if she could quickly put in Chicken Fried Rice for our son - she supposedly did but it came out like 15-20 mins later with our food - so it did not serve the purpose of placating our child while we were waiting
3. For the price the portions are teeny tiny - our $9 chicken fried rice had like 5 tiny scraps of chicken in it- our $21 Hibachi had about 3/4 cup of vegetables, 5 shrimp, 1/2 steak :(
Masabi Japanese Sushi Bar Grill is a US Bar based in Kansas City, Missouri. Masabi Japanese Sushi Bar Grill is located at 9763 N Cedar Ave, Kansas City, MO 64157, USA.
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