Honda's will run forever with proper maintenance. We take both of our cars to Tiffany Springs. For an overnight drop Jason called the next morning with a comprehensive list of what the schedule called for and after a short discussion the work began. Within an hour it was completed. Good consultation, good service done in a timely way.
OUTSTANDING Customer Service! Came in for an oil change and a free car wash. Kenny Williams took outstanding care of me. The honesty that this dealership has its second to none! Had questions on my phone pairing that were also addressed with kindness! Jesse the Finance Manager saw me in passing and remembered me, he even went the extra mile to address a small scratch that he actually took care of himself! The exemplary attention made me so glad I choose this dealership, it made my day! Thank you all!
The first time I visited the dealership I would have given them 5 stars and even when I visited the dealership the second time maybe the same.. it would have been 4 or 5 (wait time was way to long/ and I was lied to about the original amount from my first visit and somehow I needed to come up with more money the second visit, which was the very next day). But after dealing with the finance department about getting the title so I can register the car, they get no stars. At first when speaking with the finance guy they wanted to assist me with making sure I could still drive the car until I get the title to the car but when I showed up it was a different story. He made me feel like, me not getting the title to the car was my fault. I somehow told the bank not to release the funds and so they couldn't release the title. Well today I got a ticket because I needed to go to work, so I can pay a car note for a car I can't even register. I bet they will not be helping me pay the ticket received today. I told the police officer, the car would have been registered had I had the title to the car. He was like not his problem, have a good day. Sounds just like the car dealership finance guy, when I asked what am I suppose to do, the tags are expired? He said he will be getting penalty because the car is not funded. I don't know what you should do about the car not being tagged. Drive at your own risk.
I take my cars for oil change, maintenance, and repair to Honda of Tiffany Springs regularly. My experience has been great with no unnecessary up-selling plus free car wash. I wait in the nice lounge when it is oil change because I know it will be completed within 40 minutes as long as I make an appointment ahead of time. My latest oil change experience was no exception.
I was so mad. My only form of transportation and he says... Not my problem in so many words. Now I am looking at a ticket for expired tags. So they are nice to get you in a car and get your money. And even tho they say its not even about the money for them... their action reflect something completely different after the sale. Its all about the money!!!!!
Mike was incredibly helpful this week when we had 2 of our 3 cars in the shop for repairs that had to be done to be safe on the road. I appreciate the empathy Mike had for my situation! He took the time to explain all of the issues the cars were having and worked with us to be sure we could get them back on the road as soon as possible. The experience was painless.
Honda Of Tiffany Springs is a US Car Dealer based in Kansas City, Missouri. Honda Of Tiffany Springs is located at 9200 NW Prairie View Rd, Kansas City, MO 64153, USA.
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