MY DAUGHTER AND I WERE TURNED AWAY!! Entered establishment at 4:45 pm. Open sign on and door unlocked. Greeted and asked if they had time for 2 haircuts. Was told yes then another stylist approached and said no we close in 15 minutes. I said ok I thought you were open till 6pm. That is what your door and website state. "Well we were really slow today and there is no reason for us to stay." You were really slow and you are going to turn away 2 clients? Asked for the manager and was told I am the manager and then ignored. I am totally disgusted. As a business owner myself this is embarrassment. If this is how you treat potential clients you obviously are on the wrong field.
Walked in 40 minutes before closing and was told I couldn't be seen for a haircut today. Store was completely empty besides myself and the gentleman currently having his hair cut. Having waited tables for a long time I understand how long days and last minute walk in customers can be frustrating, but you still don't turn them away while you're still open. Especially with 40 minutes till close. Not a good way to treat customers, and I don't think I'll be returning
Excellent service! This is a very polite and professional team of stylists. I have received many nice comments about my hair over the past two years since I started going to this salon. I suggest that you visit Shannon, Carrie or Brooklyn. They are great stylists.
Carrie the owner/manager is absolutely fabulous! She knows just how to cut my hair so it turns out fabulous every single time! Everyone at this location is super friendly, but my favorite is Carrie!
I wish I would have caught the name of the stylist that did my hair! Such a great experience. Every other time I've gotten my hair cut at a walk- in salon, I've felt rushed out. Totally not the case here. Recommend --especially this stylist in particular.
Cost Cutters is a US Hair Care Studio based in Kansas City, Missouri. Cost Cutters is located at 8300 N Oxford St, Kansas City, MO 64158, USA.
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