I will give just one more reason any future moves will be with All My Sons and that is they are adaptable and accommodating. A problem came up with access to the destination house. I explained the problem to Edward at All My Sons and he came up with a creative solution that made everyone happy.
We couldn’t have asked for a better moving experience. From the time I contacted
My overall experience with All My Sons was OK. Before the move, I was impressed with the customer service provided when I booked the move and follow up call before hand. I had a few hiccups with pricing after the move, but after a few conversations with Jimmy and Edward we were able to work through the issues and I appreciate the calls ensuring a resolution could be found about my concerns. I appreciate that when it comes to fixing a customer relationship. Customer service failures happen and it's critical how a business handles the follow through.
I highly recommend using All My Sons moving company!
My experience booking the move with Edward was good. I was quoted a reasonable price, and he was very communicative with me through the whole process. I wasn't present for the loading, but heard from my grandparents that the crew of 4 did a nice job. On the delivery end, David and Coy did a great job. David especially impressed me with his positive attitude. I only left 4 stars rather than 5 because I felt some of the logistics were lacking. I had explained the apartment was a 3rd floor walk up, and that I had a lot of heavy antiques. Yet the move was scheduled with only 2 men on delivery. The crew were not told they would be carrying everything up to the 3rd floor with no elevator and were a little surprised to hear it from me, though very polite. It took them nearly 7 hours, and the guys were working their tails off the entire time. They didn't complain. But I think they realistically should have had a 3rd person to make this easier. All in all, I would certainly use All My Sons again.
Excellent experience. A crew of 4 moved all my stuff from one house to another without a scratch on any of the items and/or houses. At no point was I even slightly concerned for the care of my items and/or houses.
Thank you, Edward for the follow up call and the conversation. My move itself was done very well and the men packed up everything and moved me into my storage unit satisfactorily.
All My Sons moving, all the employees who I spoke with throughout the process were very professional and friendly. On the day of the move, Johnny, Paris and Melvin were prompt, courteous, professional, friendly and worked great as a team. They handled everything with loving care, as if they were moving their own things. I was very pleased with their moving fees, too. Extremely reasonable.
It was a refreshing change from past experiences moving. Funny story... I have a heavy dining room mirrored sideboard. During my last two moves with other companies I was asked to sign a waiver saying the company wouldn't be held responsible for any damage due to the weight and fragility of the item. I was even considering selling it rather than risk another move. Not only did I not have to sign a waiver with All My Sons, when I shared this story with the driver, David, we both had a good laugh. I can't remember his words exactly but let's just say he wasn't impressed with the confidence and/or bravery of the previous movers.
I used All My Sons Moving & Storage for a move on December 2, 2017. The move itself was very thorough. While the company showed up after the moving window discussed, they were professional and did a good job of making sure everything was packed appropriately and latched into the truck. (I was moving into a Storage Unit). The movers were not incredibly speedy, but nevertheless nothing was broken during my move.
Many thanks to the whole crew: David, Coy, James and Carl. You changed the way I think about moving. It doesn't have to be stressful and can actually be a pleasant experience.
David, Jerry and Roeland were the greatest! Very patient with us old folks and very professional! They moved all items in position we asked. They were careful with my 40 year old solid wood 5’ lamp...a family heirloom.
All My Sons Moving Storage is a US Moving Company based in Kansas City, Missouri. All My Sons Moving Storage is located at 2604 NE Industrial Dr Suite 150, Kansas City, MO 64117, USA.
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