2. Few Months later my iPhone’s speaker stopped working. They were very hard working and friendly despite how busy the place is.
My phone had never worked properly since I got it. I had no appointment , thanksgiving weekend , they were super busy but asked me to come back when store opened the next day. They couldn’t fix my microphone problem , so they gave me a new replacement phone right there ! Very happy with their friendly service too.
Nice, efficient and helpful sales staff. Not the case with the person who was supposed to help us set up and pair our Apple watch's. He did the absolute bare minimum. My husband and I felt as though we were being dismissed, probably due to our age. I mentioned I wasn't very knowledgeable about the watch even though this was my 2nd Apple Watch, and he actually questioned why I would purchase another one. The store was actually empty for an Apple Store and we were the only ones at the tables where they are supposed to set you up with your new watch.I called the store and reported the issue and was thanked for my comments.
To make things easier for you, always call before you come. Whether you’re buying or taking your phone for a service, call the store.
Knowledgeable and friendly techs. Our issue was fixed same day. Interesting facility.
Friendly staff.
This apple location has completely revolutionized the customer service aspect of the market!! From an unlimited number of red shirts there to help to live art demos displayed on the wall!! Thanks Apple, Here’s to ya’ Brian!!
1. Brought my Apple Watch because of Software problems. Staff were very kind to help me out
Apple Country Club Plaza is a US Electronics Store based in Kansas City, Missouri. Apple Country Club Plaza is located at 227 Nichols Rd, Kansas City, MO 64112, USA.
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