This moving company delivered my mattresses from Simmons today. Yesterday I assembled my brand new bed that I purchased from another retailer. One delivery driver was downstairs and the other delivery driver decided not to wait for his partner and shoved the box spring over my new bed. I did not notice the delivery person tore my leather footboard until a few hours later. I contacted the moving company and I spoke with Robert Estrada. He asked that I send him pictures, which I complied. I waited several hours with no response. I contacted him and he stated that he could not possibly see how his mover caused the damage. I have not even had this bed assembled for 24 hours. This person was the only one who removed my old mattresses and forced the nex box springs onto my bed without the aid of his partner, which caused the tears in my footboard. The company denies any responsibility and lacks any level of customer service.
DO NOT ALLOW THESE PEOPLE IN YOUR HOME IF YOU VALUE YOUR PROPERTY!!!!
I had a leather couch and loveseat delivered today, only to have it torn in 2 places before it was even in the house!! The 2 guys the company sent out had no remorse for the couch that they ruined, as if this is something that takes place often. One of the men then proceeded to tell me that if I wanted big furniture I needed to have a bigger house. I will never use or refer anyone to this unprofessional, half-assed company.
Kings Moving and Storage is wonderful! They delivered an armoire I ordered online. Two other delivery services could not seem to make the delivery. My delivery was sitting in a warehouse from 6 Oct until 2 Nov waiting to be delivered. I could not understand how a company could accept a delivery contract and not do the job. I was so frustrated but to my surprise, Kings Moving received the request, called me and delivered the next day! They were on time. Very professional, careful and so kind. Great experience! I would definately recommend this company!
I had never moved out of state, and the receiving state used King's here and then they handled things on the other end. The two man crew was arrogant and cared absolutely nothing about my belongings! I specifically requested that a few things that were family heirlooms get packed extra special so that they were not damaged in the move. The one in charge scoffed at my request and proceeded to toot his horn about his packing skills and how he had never broken anyones things. Well on the other end there was PLENTY that was damaged; furniture, dishes, and a bathrobe that they used to wrap my Dad's casket flag in. The movers on the receiving end made several comments about the way things were packed and even the way they were inventoried. Saying they had never seen such a bad packing job, and called King's moving "lazy". I will NEVER use this company again, and would not recommend them to anyone!
DO NOT ALLOW THESE PEOPLE IN YOUR HOME IF YOU VALUE YOUR PROPERTY!!!!
Kings Moving and Storage handled a delivery from iometro for us. The unit arrived early, and Rob from KM & S stored it for me several days, at no charge, until we were able to accept delivery. Then Ryan and Jodie delivered the unit with just one days notice. They put everything together, removed all the boxes and packing, and didn't damage our home at all in the process. Great experience all around.
If I could leave less than 1 star, I would. This moving company is absolutely TERRIBLE! They lack in customer service and have no regards for the customers property.
Kings Moving Storage is a US Moving Company based in Kansas City, Missouri. Kings Moving Storage is located at 5231 East Front Street, Kansas City, MO 64120, USA.
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