I went there to get a number transferred over to a new phone but was told they couldn't because it wasn't a google phone or an IPhone. I then went to a different store and they were able to do it. Morale of the story is.....they're lazy.
Waited an hour eventhough there was only one customer in front of me at the ZONA ROSA SPRINT STORE. 1 worker spent over 30 minutes with a customer and the other worker avoided eye contact and acted like she was on the phone. I would highly recommend going to any Sprint Store but this one. I am surprised it is still open with such uncaring service.
If this was just a review of my experiences with sprint in general, it would be maybe 2 stars, but Taylor was so nice I was very impressed, not only did he help, he did it with such a great attitude, therefore just because of him, I give 5 stars.
My husband and I wanted to switch to Sprint, keep our 2 iPhones (purchased directly from Apple) and purchase/lease 2 others. To keep this review as short as possible, we ran into every possible obstacle (all due to Apple and a little AT&T), but Brittany and Taj (as well as a few others) did NOT ever give up, were super patient, and never even bad mouthed the other provider or Apple throughout the entire process. Also, everyone there seemed to get along with each other well and worked as a team, which is often hard to find. They were so incredibly professional and a pleasure to work with. I HIGHLY recommend this store!
I went to the sprint in Zona Rosa today and had the pleasure of having Taj help me. He helped me get the new iPhone and even dealt with all the craziness of me having over 6k photos and other data to transfer over to the new phone. It took a while to get done, but he was so great through the whole process. I noticed even though he was helping me if anyone would walk in he would make eye contact and welcome them and ask them how he could help. Instead of others who would just continue to help their customer and ignore that someone new walked in. Anyways, overall I had a really good experience today!
Sprint Store is a US Electronics Store based in Kansas City, Missouri. Sprint Store is located at 8674 N Winter St, Kansas City, MO 64153, USA.
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