I just got onboard with Northland Independent Group and they have the nicest staff and the best customer service skills!! I have been going through Rebecca and she has helped me out so much with the problems that i have had trying to login to the Progressive website and she got them all fixes for me after days and mutipe phone calls to them and with all of us!! I would highly reccomend this group to anyone needing insurance!!
Highly recommend. Easy to work with, quick responses. I worked with Rebecca Walker, and she has been nothing but wonderful. She helped me find new insurance providers when I relocated to KC from Iowa, and a year later she helped me with insurance for my new home! She found us an amazing deal TWICE. Seriously, she's the best!
I've gone through Northland Independent for several years, at least 6, and would not consider switching at this point. Leon (whom I've only ever dealt with on the phone) is awesome! I not only feel like he is always looking to save us money on our policies and get us the best coverage, but he is super pleasant and prompt. I have from time to time gotten quotes from other agents to compare where we are at and we are always quoted hundreds more. Questions that I have about our policies are always answered immediately, I have always felt like a top priority. To say I'm pleased is an understatement.
Very rude and not very knowledgeable on business insurance.
I've gotten my auto insurance with Rebecca Walker at Northland for 4 or 5 years now and she's always been incredible to work with. Like clockwork I call her every six months and she never makes me feel like I'm a hassle. More importantly though I get the sense that she genuinely cares about my needs, which means more to me than anything else. If you're not at least calling her for a quote you're doing yourself a tremendous disservice. I cannot recommend her enough!
Northland Independent Insurance Group is a US Insurance Agency based in Kansas City, Missouri. Northland Independent Insurance Group is located at 5575 NW Barry Rd, Kansas City, MO 64154, USA.
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